Terms and Conditions

Risk Warning
Trading in crypto assets involves a high degree of risk to your capital. Trading in crypto assets may not be appropriate for all investors and you should seek independent advice if necessary. Trading in crypto assets may result in total loss of your investment.

Anti Money-Laundering Disclaimer
ExchangerPoint is committed to improve the global fight against money laundering and terrorist financing. In this regard, the Company has endeavoured to carefully ensure all of its internal anti-money laundering procedures comply with AML Regulations.

Prohibition of use
By accessing and using the ExchangerPoint Platform, the Client acknowledges and declares that he/she is not on any trade or economic sanctions lists, such as the United Nations Security Council Sanctions List and its equivalent. You may not use your client account to engage in the following categories of activity (Prohibited Uses). The specific types of use listed below are representative, but not exhaustive:
a). unlawful activity;
b). fraud;
c). gambling;
d). intellectual property infringement; or
e).defamation or abuse.
The content of these Terms of Use shall not supercede the laws of India.

User identity verification
a). With registration of a client account on ExchangerPoint, the Client agrees to share personal information requested for the purposes of identity verification and other purposes permitted by applicable laws. This information is used specifically to identify the Client and for the detection of potential money laundering, terrorist financing, fraud and other financial crimes on the ExchangerPoint Platform and to ensure that the User and his/her trades are fully compliant with the AML Regulations. ExchangerPoint endeavours to retain and obtain this personal information in accordance with its Privacy Policy and applicable law.
b).In addition to providing this information, to facilitate compliance with global industry and government standards for data retention, the Client agrees to permit ExchangerPoint to keep a record of such information for the lifetime of the Users Client Asset Account plus five (5) years after closing that account or the minimum period required by applicable law, whichever is later.
c).The Client also authorises ExchangerPoint to make inquiries, either directly or through third parties, that are deemed necessary to verify the Clients identity or to protect the Client and/or ExchangerPoint against financial crimes such as fraud, etc.

Order Processing time
All order placed on ExchangerPoint are subjected to security check before processing so if we found any suspiciouse thing then we may hold the transfer upto 30 days or some time longer until our internal investigation is over.Most of the orders which pass security checks are comeplted in 24 hours time.